Return Policy

Our policy allows you to return any purchase up to 14 days from you receiving your item. Return postage is at the buyer's cost & responsibility until it has arrived safely with us. We recommend returning your items using a tracked and signed-for service to ensure they arrive with us and decrease the chance of them being lost by the chosen courier.

 

  • Returned products must be in the same condition as when they were sent out, unworn and with all of the tags still attached, with all of the original packaging they were despatched with.
  • All returns go through an intensive quality and authentication check, to detect attempts of deception and fraud. If there is reason to believe the return is an attempt of deception or fraud it will be refused.
  • For hygiene purposes, no refunds will be given for products that have perfume, make up, body odours or cigarette smoke present.
  • Any objects found within the returned item or inside of pockets will be used as evidence of use, and result in the return being refused.  

 

Any item that doesn't meet the criteria set out in the above return policy will be rejected and returned to the sender. This may result in the sender being asked to cover the postage cost of rejected items.

 

Once we have received your returned item, your return will be processed within 5 working days. If all return criteria's are met, the appropriate funds will be refunded within 7 working days.

 

If you have any issues with your item or problems returning the item back to us within the required time frame, please get in contact with us as soon as possible. Decisions on processing refunds outside of the 14-day return period will be at our discretion.

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